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Frequently Asked Questions

I don't see the specific design for my needs. What can I do?

There is a chance that the design you’re looking at on our services page has a different name. Contact us directly via email at hello@xiobocreative.com and provide your design idea or example. We will let you know if we can do it for you!

How can I get started with my design?

  • Just contact us via the contact form, and add all your design project details
  • After receiving your design project information we will be sending a design quote
  • Once you approve the quote and pay the initial down payment we will start working on your design project
  • After your initial draft just let us know if there are any changes or feedback
  • When you get the desing of your dreams, just approve and download the requested files

Do you offer revisions for each project?

  • Yes! We offer up to 5 revisions depending on the project.
  • More complex designs with up to 10 revisions.

How long it takes to deliver the first draft for my project?

  • Each project will be delivered within a time frame of 2-5 business days.
  • Same-day and next-day delivery is available for an extra charge. Contact us for a price directly via email at hello@xiobocreative.com.

Do you include stock images within the project cost?

  • Stock images used in each design are completely FREE and they are included within the project price.

Do you offer content writing services?

  • No, unfortunately, we don’t work with content writing for the moment.

Do you work on weekends (Saturday or Sunday)?

  • No, unfortunately, we are closed on weekends but we are open to making emergency design exceptions for an extra charge. Contact us for a price directly via email at hello@xiobocreative.com.

Let's make something great together

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Business Hours

Monday-Friday 9 am to 5:30 pm (AST Time Zone)

© 2023 Xiobo Creative, LLC

© 2022 Xiobo Creative, LLC